2. Information Collection
Information which includes but is not limited to, your name, group name, email address, phone number, address, financial information (e.g. credit card information) or other information we may receive relating to communications you send us is considered personal information (the “Personal Information”). You may be asked to provide Personal Information when you use the Platform, register as a user, or use the Services.
During the normal course of your use of the Services, we may collect additional Personal Information for the purpose of providing the Services, and may include information relating to processing transactions, order fulfillment, customer service, or other information.
In addition, when you interact with or use the Services, Gift Card Warehouse automatically collects certain data which is not confidential in nature and may include your internet protocol (IP) address, date and time of access, web page(s) visited, language use, browser type, internet service provider, and computer operating system.
Cookies and Related Technologies
Gift Card Warehouse may also use related technologies including web beacons, tracking pixels, and tokens in order to facilitate your use of the Services.
Gift Card Warehouse uses a service provided by Google called Google Analytics. This service allows Gift Card Warehouse to analyze how people find us on the internet, as well as how our Platform is used, so that Gift Card Warehouse can better understand the needs of users and improve the Services accordingly.
Advertising and Remarketing
Gift Card Warehouse uses online advertising services provided by third parties who collect data, usually in the form of a unique numerical identifier, using cookies or other methods. This data is used to display customized advertising to people who have previously visited the Gift Card Warehouse Platform. This type of advertising is called “remarketing”. Because of the interconnected nature of online advertising industry, these remarketing advertisements may be served by a variety of third parties.
You may opt out of remarketing advertisements, and other personalized advertisements by participating companies here: http://www.networkadvertising.org/choices/
3. Purpose and Use
Gift Card Warehouse collects Personal Information in order to:
- • Identify you when you login or place orders
- • Enable us to provide the Services to you
- • Share information with relevant partners in order to provide the Services to you (e.g. shipping companies)
- • Contact you about your account or to provide you with support
- • Analyze how people use the Services in order to make improvements
- • Share aggregated, non-identifiable statistics with our participating retailers and other partners
4. Information Sharing and Disclosure
In order to provide the Services to you, Gift Card Warehouse may share some information with third parties. Some of the circumstances where we may need to share information are as follows:
Payment Processing / Transactions
Gift Card Warehouse may share relevant information such as your financial information (e.g. credit card information) and billing information to third parties for the purpose of payment processing and related functions.
Gift Card Warehouse may share relevant information such as your mailing address with shipping companies.
Gift Card Warehouse may share relevant information such as your email address with third party email service providers for the purpose of sending emails.
Legal Requests, Fraud & Obligations
Gift Card Warehouse may disclose Personal Information about you to third parties when we believe such disclosure is appropriate to comply with a legal requirement, such as a law, regulation, court order, subpoena or search warrant, or in the course of legal proceedings. We may also disclose Personal Information as we believe appropriate to enforce or apply our rights under our agreements with customers, to protect the rights, property or safety of Gift Card Warehouse, our customers and others, including exchanging information for fraud protection and credit risk reduction, to enforce our policies, and to respond to claims regarding the violation of the rights of others or protect anyone’s rights, property or safety. Such information will be disclosed in accordance with applicable laws and regulations.
Gift Card Warehouse may also share Personal Information with its affiliates, service providers, or organizations involved in any possible merger with, or acquisition of Gift Card Warehouse. We will notify you via prominent notice on the Gift Card Warehouse Platform for 30 days prior to such a change of ownership or control of your Personal Information, or prior to the implementation of any material change in this statement or our information-handling practices as described in this statement.
5. Accessing or Modifying Your Information
You may contact us at any time to inquire about your Personal Information that is held by Gift Card Warehouse. You can ask us to update, correct, or provide you with a copy of your Personal Information. Where relevant, you may also ask us to delete that information. Please note that certain information may be retained by Gift Card Warehouse for a period of time that is necessary for our legitimate business purposes, or where required by law.
6. Information Security and Payment Card Industry Data Security Standards (PCI-DSS)
Gift Card Warehouse uses industry-recognized safeguards that meet federal standards for the protection of your Personal Information, including but not limited to: monitoring for intrusion attempts; SSL (Secure Socket Layer), data and password encryption technology; firewalls and systems monitoring; and security audits and inspections. Only authorized employees have access to Personal Information.
Gift Card Warehouse is in full compliance with all requirements of the Payment Card Industry Data Security Standards (PCI-DSS).
7. Protection of Children
Gift Card Warehouse’s services are not intended for persons under the age of eighteen (18) (or the lawful age in their respective jurisdiction). If Gift Card Warehouse becomes aware that a minor has submitted personal information, Gift Card Warehouse will reject said submission and will take such steps to remove such information from its records.
8. Legal Disclaimer
Gift Card Warehouse provides the Services on an “AS-IS” and “AS-AVAILABLE” basis, without liability of any kind. Gift Card Warehouse shall not be responsible for events beyond its direct control. Due to the complex and constantly changing nature of technology, Gift Card Warehouse neither guarantees nor represents that there will be error-free performance regarding the privacy of a user’s Personal Information, and it will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information.
9. Email Preferences
Gift Card Warehouse uses email as the primary method for which we contact you. Gift Card Warehouse allows you to manage your email preferences, where you may opt-out of receiving certain email messages. Please note that by joining Gift Card Warehouse, we may send you email messages that are critical to your usage of the Platform.
11. Contact Gift Card Warehouse
1121 Sainte-Catherine West
Montreal, Quebec, H3B 1J5